How we deliver.

Handmade in the Paris region, delivered to your door across mainland France. A macaron is a fresh product, so the delivery chain matters as much as the recipe.

Shipping Monday to Thursday

To keep our macarons fresh and avoid parcels sitting in transit over the weekend, we only ship Monday to Thursday.

Order placed before noon, Paris time (Monday to Thursday): shipped the same day, delivered the next day before 6 pm.
Order placed after noon (Monday to Wednesday): shipped the next day.
Order placed Thursday after noon through Sunday: shipped the following Monday.

Delivery Tuesday to Friday. No shipping or delivery at weekends or on French public holidays.

Delivery options

Home delivery by Chronopost: €6.90
Free home delivery from €60
Atelier pickup: free

All our deliveries go to your door, by Chronopost, across mainland France. Delivery to Corsica may take one extra day. Coffrets are prepared by hand and placed in insulated packaging with cold packs for protected transport.

Chronopost sends you a text before delivery, so please give your mobile number at checkout.

Atelier pickup

You can also collect your order from the atelier. Pickup is free.

7 rue du Coteau, 92350 Le Plessis-Robinson
Monday to Thursday from 2 pm to 6:30 pm, Friday from 12 pm (shorter hours), public holidays excluded, at the slot you choose when ordering.
Order before 12 pm to collect the same day (before 10 am on Fridays).
Each pickup is confirmed personally.

When you arrive, call 07 82 14 99 77 and we will bring your coffret down to you. At checkout, choose pickup at the atelier.

Choose a specific date

To give a coffret on a particular date (birthday, celebration, event), use the date selector on every product page: it shows the available delivery dates in real time.

Closure periods

No closure planned at the moment.

You can still order during closure periods: orders ship when we reopen, on the first available shipping date.

On receipt

Your macarons are fresh products. Put your coffret in the fridge as soon as it arrives and enjoy your macarons within 4 days, while their flavours are at their best.

If something goes wrong

Parcel not received on the expected date: first check Chronopost tracking; a one-day delay is sometimes possible. If you have had no news after 48 working hours, write to contact@aimotionparis.com with your order number. We open a carrier inquiry within 24 working hours.

Parcel damaged on receipt: photograph the parcel before opening (outside of the box, label, general condition), then the inside (insulated packaging, macarons). Send us everything within 24 hours of receipt. Without a photo taken on receipt, the claim cannot be filed with the carrier.

Damaged or non-conforming macarons: report the defect within 24 hours of receipt, with photos. We will then send a new coffret or refund you, whichever you prefer.

Wrong address or recipient absent: Chronopost will contact you so you can reschedule delivery or collect the parcel near you. A second delivery attempt is possible. After that, the parcel comes back to the atelier, and the cost of sending it again is paid by the customer.