FAQ
Your questions.
The most common ones, on the product, delivery, storage and allergens.
The product
Is it really 100% plant-based?
Yes. No egg, no milk, no butter. A potato protein replaces the egg white: no aquafaba, no shortcuts. It's our obsession with ingredients that makes the texture so close to a classic macaron.
Is it less sweet than a classic macaron?
Yes, noticeably less. But it's still a macaron. What we aim for is balance: more precision, less heaviness.
What flavours do you have?
Our core flavours: vanilla, lemon, peanut, coffee, caramel, chocolate, raspberry, hazelnut, passion fruit, pistachio, and our floral collection Douceur Botanique: rose, jasmine, violet, orange blossom. From pastry classics to floral pairings, each macaron is designed as a complete creation.
Delivery
How long does delivery take?
Order before noon (Paris time), Monday to Thursday: your coffret ships the same day and reaches your door the next day before 6 pm, across mainland France. No shipping Friday to Sunday or on public holidays. Free home delivery from €60.
How much does delivery cost?
Home delivery is €6.90. It is free from €60. Atelier pickup is free.
Can I collect my order from the atelier?
Yes, pickup is free at our atelier, 7 rue du Coteau, 92350 Le Plessis-Robinson, Monday to Thursday from 2 pm to 6:30 pm and Friday from 12 pm (shorter hours), public holidays excluded, at the slot you choose when ordering. Order before 12 pm to collect the same day (before 10 am on Fridays). Each pickup is confirmed personally. Call 07 82 14 99 77 when you arrive.
Do you ship abroad?
For now, we deliver within mainland France only, Corsica included (delivery there may take one extra day). For requests outside France, please write to me.
Allergens & storage
What about allergens?
Our macarons are 100% plant-based, made without eggs or dairy. Every flavour contains almonds; some also contain hazelnut, pistachio or peanut. The potato protein we use contains sulphites. Our atelier handles several allergenic ingredients, so traces are possible in every flavour. Flavour-by-flavour details on the allergens page.
How do I store and enjoy them?
Keep them between 2 and 8 °C and enjoy them within 4 days of receipt. Take them out of the fridge 15 minutes before eating: their texture comes through at room temperature.
Business & gifts
Do you work with businesses?
Yes: events, client gifts, team trays, weddings, pyramids, croquembouches. See the B2B page.
Can I add a personal note to the coffret?
Yes. A handwritten card comes with every coffret, at no extra charge. You write your note (up to 140 characters) at checkout, then I copy it out in calligraphy and slip it into the coffret before shipping.
Do you have gift cards?
Yes. The AIMOTION gift card comes in €25, €50, €75, €100 and €150. It is sent by email: to you, as soon as the order is confirmed, or straight to the recipient, with your note, on the day you choose (up to 90 days ahead). You can also print it at home. It is valid for 1 year from the date of purchase. Give a gift card.
How do I use a gift card?
On aimotionparis.com only. Choose your coffret, click “Checkout”, then enter the gift card code on the payment page, in the discount code or gift card field. If your order costs more than the balance, you pay the rest with another payment method. Any unused balance stays on the card for your next order.